Cala Support

Need help with Cala? Email us at support@heycala.com and we will reply as soon as possible.

What to include

To help us understand the problem, please include:

• Your Cala app version and iOS version
• What you expected to happen
• What happened instead
• The steps that led to the problem

Please do not send sensitive personal information or a list of the apps you block.

Common help topics

Screen Time permission or blocking is not working

Open Cala and follow the on-screen permission guidance. You can also check Cala’s Screen Time access in the iPhone Settings app, then reopen Cala.

Manage or cancel a subscription

Apple manages Cala subscriptions. Open iPhone Settings, tap your name, then tap Subscriptions to view, change, or cancel your subscription.

Restore a purchase

Open Cala’s paywall and tap Restore. Make sure the iPhone is signed in with the same Apple Account that made the purchase.

Delete Cala data

In Cala, open Settings and choose Reset All Data. This removes Cala data stored on the device, but it does not cancel an App Store subscription.

Privacy questions

Read the Cala Privacy Policy or email support@heycala.com.